Our goal is to ensure your utmost satisfaction. If for any reason you are not happy with your order, you may exercise your right to return part or all of the products you have purchased within 14 days of the date of receipt.
Please note that returned products must not be used, worn, washed, modified or damaged and the labels accompanying the product should be the same as when you received it with your retail receipt or The invoice. You should still be contacted via e-mail at firstname.lastname@example.org for instructions and a return code.
If the desired product is not available (eg larger size), we refund your money or the purchase amount of the specific product is credited to your account and can be used in any new order you wish.
In all the above cases, refund costs are charged to the customer.